Dead truck.

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65SoYoLO

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After I heard the estimate of the repair, I didn't hear anything and forgot everything he said before the estimate. When I pick up the truck, I will get paper work and post the exact reason.
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Tesla needs to hurry up and offer their extended service warranty subscription to CT… I have 15k miles before my warranty is up.

https://www.tesla.com/support/extended-service-agreement#eligible
Tesla prices their extended warranties like insurance. For the Model 3, the extended warranty is cheap, because they have a large pool of people who will get it, they know the cars are somewhat reliable, and most fixes under warranty won't be too expensive.

The Cybertruck worries me, because we know there are fewer people who will get the warranty based on sales volume, the earlier trucks are less reliable, and they are not cheap to fix. Is there a number that Tesla can set the extended warranty at that will both be agreeable to a consumer and not lose them money? I guess we'll see, but probably not until 2028 when 4 years have passed for original buyers. I would be shocked to see an extended warranty offer for the several hundred trucks on the road with over 50k miles before then. There isn't enough long term data for Tesla and the pool of people impacted is too small for them to care.

This dead truck case is actually a data point which will be used to determine the viability of an extended warranty. Just over 50k miles and $3k to fix, this will be priced into the potential option for us all.
 

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After I heard the estimate of the repair, I didn't hear anything and forgot everything he said before the estimate. When I pick up the truck, I will get paper work and post the exact reason.
Thanks I’m looking forward to learning more about this. If possible, can you click through on the estimate and see what it currently says?
 

JCERRN

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After I heard the estimate of the repair, I didn't hear anything and forgot everything he said before the estimate. When I pick up the truck, I will get paper work and post the exact reason.
It should be in your app under the estimate.
 
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Tesla Cybertruck Dead truck. 1000017117
 

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yup another PCS. I wonder what the real percent for this failure is.... it sounds high from the forum, but hopefully it isn't?
 

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Bummer, btw, the need to remove the tonneau cover to perform this service. Did you have the water control gap issue? If so and it hasn't been addressed yet, they need to add another slat which should be covered under warranty AFAIK, this would reduce the labor charge on the PCS2 replacement.

IMHO, the PCS2 devices should be more robust.

Perhaps a letter to customer service is in order.
 


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Bummer, btw, the need to remove the tonneau cover to perform this service. Did you have the water control gap issue? If so and it hasn't been addressed yet, they need to add another slat which should be covered under warranty AFAIK, this would reduce the labor charge on the PCS2 replacement.

IMHO, the PCS2 devices should be more robust.

Perhaps a letter to customer service is in order.
In my experience, customer service is a major gap with Tesla. I’ve had my CT in 3 times, it’s in an SC now, for an issue with the front drive unit. The techs ride with me and agree it’s not right but then “big Tesla” refuses to fix it because the noise level is “within spec.” So, it’s not right but not loud enough to matter. But it’s “engineering” that makes the decisions. Ridiculous. To me this is a major area they should work on.
 

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Yep. ANOTHER failed PCS. This is wild. No way to tel the true failure rate as tesla does not publicize this info. The fact that there is no long term warranty on this major critical component is insane. This is a major repair that requires disassembly of the truck bed, removal of the tonneau, air suspension tank, drainage of the battery coolant. Major work.
 
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yup another PCS. I wonder what the real percent for this failure is.... it sounds high from the forum, but hopefully it isn't?
No way to tell. Tesla does not publicize this data. I had mine replaced a few months ago. Fortunately under warranty. My concern is did they replace it with the same part or an updated part? If there is a flaw with the rev 1.x pcs module, whats the likelyhood of it failing again? Did i just get lucky that it failed within the warranty period, and next time i wont be so lucky?
 

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It's pretty shite to learn about this deeply buried component that seems to have above expected failures. However, after reading through the service manual process of replacing the part and seeing that labor is ~$1K...man that's the best value I've seen in a while. At best that's a couple hundred in specialized tools (most of which I have or could make) and a solid weekend swearing in my driveway.

I love to DIY and pride myself on it, but damn for that money I'd gladly have Tesla do it.

My opinions have been colored by the BMW X7 forum though. $8K front diff, $12K transfer case, and $20K for a ZF transmission...in some cases at ~30K miles (just outside of warranty). It's actually part of what drove me towards an EV.
 
 








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