My Cybertruck will not start / power on

[Cybercor]

I've had my truck for two days, got in this morning, everything was on. Went to press the brake to put it in reverse and everything went black. Power door button wouldn't even let me out, had to use manual release to get out. I can not get back in either. My battery is at 40%, so no it's not dead. Has anyone had this problem?

 

[Cybercor]

Concerning. Please update when they fixe it.

Very! What if I was driving and it did this...

 

[JBee]

Yikes that is not nice.

If all the power is out, to get in you will need to use the frunk release to connect a 12V battery in the frunk to open the doors. I think its in the manual how to do it.

You might be suffering from the PCS critical failure or rear harness problem menitoned on other threads.

Are you sure you can’t connect to it or use the RFID key etc?

 

[Weekend-offroader]

Super concerning - and one of the reason why I say that the CT wasn't market ready yet. It feels still in beta.

 

[Cybercor]

Yikes that is not nice.

If all the power is out, to get in you will need to use the frunk release to connect a 12V battery in the frunk to open the doors. I think its in the manual how to do it.

You might be suffering from the PCS critical failure or rear harness problem menitoned on other threads.

Are you sure you can’t connect to it or use the RFID key etc?

No I tried the rfid key and nothing.

 

[CTInProcess]

Not good, Tesla will fix it though, don’t worry.

 

[Cybercor]

I called tesla and they offered to "poke it" to wake it up but I'm not with the truck anymore so I will try that later.

 

[mark555055c]

Sounds strange... i think this the first time I've seen someone report this issue.

Curious to hear the follow up/resolution.

 

[Great Bay Shark]

 

[Weekend-offroader]

Can you imagine overlanding somewhere in the middle of nowhere - maybe a mere 20 miles from a highway, and have this issue? Unacceptable

 

[kbolt]

Did you try a hard reset with the wheel buttons?

 

[kbolt]

did you miss this part:

I'm the Facebook groups it's either a hard reset does the trick, you have to disconnect and reconnect the 12v battery, or it needs to be serviced at a service center. But in the gross it's always a car that's 3-4 years old, not a couple of days old.

 

[scottf200]

Did you try a hard reset with the wheel buttons?

did you miss this part:

Nothing in that response indicated they tried the wheel reset so it is unclear why you are giving them a hard time.

 

[Sjohnson20]

happened to me in my model 3 it was the 12v battery had died with no warning.

 

[agordon117]

Nothing in that response indicated they tried the wheel reset so it is unclear why you are giving them a hard time.

Probably because OP says they cannot get back inside of the truck to do the wheel reset.