Tesla Refuses to Work on Vehicles With non-OEM Tires

[DAE1]

I was planning on purchasing non-OEM tires for my CB as I hear they burn through tires every 6K miles, however, I recently discovered that Tesla refuses to work on vehicles with tires that they don’t personally certify, even when the sizing, speed rating, etc. is the same. Has anyone else heard of this? They refused to work on my Model S because I have Bridgestone tires (exact same specs as OEM). They called them “after market” as though they were modified but they are not.

Update: to add more context, service request was because the front driver’s side tire (one of four) was rubbing the fender when the steering wheel was turned. Vehicle has OEM wheels. Issue was later determined to be a worn bushing on a lower control arm.

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[ChiTownCT]

That's just dumb ..

 

[Woodrick]

I'm pretty sure that there's more to this story than non-OEM tires. I suspect that in this case, there was non-OEM wheels and that the Service Request was for something with the wheels.

There have been hundreds of thousands or maybe millions of Teslas with non-OEM tires installed, and AFAIK, Service has never rejected one.
Even Tesla recommends to go to Discount Tire these days for tire issues.

So, for tires, as long as they are just standard types, I'd expect no problems. But change the wheels out and add spacers and expect Tesla to work on the brakes, that may be a different thing.

 

[SCTesla]

Try again or try another SC. This isn't normal and it seems like this person is an idiot, unless the issue is with the tire/wheel.

I've always had different tire types on my Teslas and no one at Tesla has ever said a thing.

 

[SCTesla]

I'm pretty sure that there's more to this story than non-OEM tires. I suspect that in this case, there was non-OEM wheels and that the Service Request was for something with the wheels.

There have been hundreds of thousands or maybe millions of Teslas with non-OEM tires installed, and AFAIK, Service has never rejected one.
Even Tesla recommends to go to Discount Tire these days for tire issues.

So, for tires, as long as they are just standard types, I'd expect no problems. But change the wheels out and add spacers and expect Tesla to work on the brakes, that may be a different thing.

Agreed.

 

[Coagulation]

What’s the service request? If it’s something related to the tires and wheels, that would make sense

 

[CyberGus]

Don't forget to use Tesla-branded electricity, too

 

[Woodrick]

I might add that I believe that it is against the law for them to refuse warranty service for modifications not related to the impacted system.

 

[jf64k]

Never had an issue with my 2020 MYLR with Vossen 19" and OEM tires, then Vossen 21" with oversized Michelin tires.

But the service requests had nothing to do with tires/wheels. So??

 

[igs]

I was planning on purchasing non-OEM tires for my CB as I hear they burn through tires every 6K miles, however, I recently discovered that Tesla refuses to work on vehicles with tires that they don’t personally certify, even when the sizing, speed rating, etc. is the same. Has anyone else heard of this? They refused to work on my Model S because I have Bridgestone tires (exact same specs as OEM). They called them “after market” as though they were modified but they are not.

Google right to repair.

 

[REM]

Yeah, need more context for this one.

 

[igs]

Don't forget to use Tesla-branded electricity, too

Not all electrons are created equal.

 

[SlegMD]

Don't forget to use Tesla-branded electricity, too

You FUDder Dudder!

 

[mcorf]

I've used Michelin, Continental, Vredestein, and Goodyear on my vehicles over the past 5 years on my vehicles and they have never given me any problems.

 

[DAE1]

I'm pretty sure that there's more to this story than non-OEM tires. I suspect that in this case, there was non-OEM wheels and that the Service Request was for something with the wheels.

There have been hundreds of thousands or maybe millions of Teslas with non-OEM tires installed, and AFAIK, Service has never rejected one.
Even Tesla recommends to go to Discount Tire these days for tire issues.

So, for tires, as long as they are just standard types, I'd expect no problems. But change the wheels out and add spacers and expect Tesla to work on the brakes, that may be a different thing.

No, these are the standard wheels.

But yes to the repair having to do with tires/wheels as the fender and front drivers side wheel were rubbing. Had to take it elsewhere and found that the lower control arm had worn bushings causing the entire arm/ wheel to shift about an inch or so forward and backward.

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