Moving on from Cybertruck

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CyberSav

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TLDR

I’ve owned my Cybertruck for about 13 months and truly loved the experience at first. It’s incredibly capable and fun, but after five service visits, forty four days out of service, a sixth visit already scheduled, and a growing list of recurring and new issues, I’ve realized it hasn’t stabilized into the kind of refined, reliable daily driver I want long term. Combined with the distance to service and my personal preference for quieter, more luxurious vehicles, I’ve decided it’s time for me to move on.


Why I felt comfortable buying a Cybertruck

I got my Cybertruck in December 2024. Before that, I had been browsing this forum for at least a year, following along, reading posts, watching deliveries, and tracking early issues. My thinking was that by the one-year production mark, enough of the major kinks would be worked out that it would be safe to jump in and that I would end up with a solid, well-built example.


The honeymoon year

Honestly, the past year with it has been an incredible love affair and adventure. I got the Cybertruck for the same reasons many of you did. The capability, the space, FSD, steer by wire, and of course the design.

I have taken this truck on countless road trips across the country through summer heat and brutal winter conditions. I have loaded it up with people, dogs, gear, and everything in between. I have gone off road and shown it to family, friends, and total strangers. In many ways, it has been an amazing do it all vehicle, and sharing it with other people has been half the fun.


The moment things started to click

Then New Year’s Day rolled around, right around my one year mark, and I started looking back through my service history. That is when things really clicked.

I realized I had already taken the truck in five times, with a sixth visit scheduled, meaning I had effectively been bringing it in for service every other month. When I added everything up, I was shocked to see that I am already at forty four days out of service.

If this were any other vehicle, I probably would have gone the lemon law route long ago. But because it is the Cybertruck, and because I genuinely love it, that thought never even crossed my mind until now.


Where the ownership experience started to change

At some point though, enough is enough. I cannot keep taking a vehicle in this often, especially when the nearest service center is three hours away.

Once that realization set in, I also stopped excusing things I had been brushing off along the way. The loud HVAC system. The high levels of road noise. The very loud motor noise. The persistent wind noise.

I finally realized that, for me personally, this is not as luxurious or refined as I like my cars to be. As the initial excitement wore off, I stopped enjoying the ride and drive the way I once did. Things I had been able to ignore or justify, like louder motors or higher noise levels at highway speeds, became harder to overlook.

My previous vehicle was a Mercedes EQS SUV, and I also currently have an AMG EQE SUV. While the Cybertruck clearly wins on capability and presence, it has not delivered the same level of day to day refinement. Over time, I found myself noticing the same things repeatedly. The HVAC is loud. Road and wind noise are high. The motor noise is more noticeable than I expected. The interior is futuristic, but once the novelty wears off, it does not feel especially luxurious.

I want to be clear that I did not buy the Cybertruck expecting an S Class on stilts. But at this price point, and coming from vehicles like the EQS and EQE, the gap in overall refinement became harder to ignore, especially when combined with frequent service visits and downtime.

On their own, many of these things might not have mattered to me. Stacked together, they eventually did.


The kinds of issues I’ve been dealing with

As far as my issues go, I have dealt with recurring wind noise and glass fitment problems on the passenger side that never fully went away despite multiple attempts. Interior rattles, pops, and creaks have been a constant theme, especially around the dash, A pillars, and glovebox area, with panels removed and reinstalled more than once. Every time I go through turns, I hear glovebox creaking followed by a flapping metal noise from behind that area.

The driver seat has creaked and shifted and has required repeated attention, including parts replacement. There is still an unsecured component under the seat that is scheduled to be addressed at my upcoming visit, and the seat continues to shift and creak during turns.

There have also been multiple trim and fitment issues, including tailgate flex that required a full tailgate replacement, tailgate trim coming loose afterward, and cant rail replacements that actually created a sharp edge which then had to be corrected at a later visit.

On top of that, I have had wiper and washer issues that affected visibility, mirror vibration at highway speeds, electrical issues like the charge port door and interior lighting failing, and suspension height adjustments due to the vehicle sitting unevenly.

Now, just over a year in, I am dealing with new drivetrain related concerns such as a gearbox fluid service warning and a loud whining noise from the front motor. None of this is meant to be dramatic. It is simply the reality of what has been documented over time. Taken together, it shows a vehicle that has never really settled into a stable, finished state.


What’s next for me

At this point, I have decided it is time to move on. I still think the Cybertruck is an incredible concept, and I do not regret owning one. I just do not think this particular vehicle, or this generation, is the right long term fit for me. I may very well be back in the future when Cybertruck has its Model Y Juniper moment.

My next vehicle will likely be a Cadillac Vistiq. I am looking for something that still delivers modern tech and EV performance, but with a stronger emphasis on quietness, comfort, and overall polish. I still need to do another test drive, but my initial drive showed me that it is noticeably quieter and smoother than the Cybertruck, two qualities I value highly at this point. In addition, a few things I am really excited for in the Vistiq are the faster 0 to 60 compared to my AWD Cybertruck, massaging 18 way seats, a 23 speaker audio system with speakers in the headrests and ceiling, night vision, soft close doors, and an augmented reality heads up display.

I am sharing all of this not to bash the Cybertruck, but to add another real ownership perspective for anyone who is researching, deciding, or simply curious. I loved this truck, and that is exactly why it took me this long to be honest with myself about moving on.

Overall, Cybertruck is still one of my favorite vehicles, and I have no regrets. I am genuinely glad I got to really live with and experience one.

If you made it this far, here are some photos from my journey with it:

Tesla Cybertruck Moving on from Cybertruck IMG_1673
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Tesla Cybertruck Moving on from Cybertruck IMG_1374
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Griswold

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Nice write up. Hope you come back in a few years once things are more refined.

What were your passenger window fitment issues? I notice some droplets of water on mine and took it into service once. Didn't fix it so need to take it back.

You drew a bad card unfortunately but at least you had some great memories with it.
 

SlegMD

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Wish I could drive a dozen CTs so I could get a better representation of what is “normal” for the CT. I say that because I don’t really have any list of complaints, my truck has needed few adjustments addressed in 2 service visits. The only rattle is if i am leaning on my center console which creates a rubbing sound, other wise my CT feels very solid.

I would say that SCs are probably the weakest point, and one that makes a difference, my service reps often tell me incorrect info, but they are good intentioned which has made a difference. I think once service is more consistent there will be improvement overall.
 

mitch9

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I owned a VERY early VIN Model S (under 4,000) that was built in December of 2012, took delivery on January 17th, 2013. I had every early adopter issue, known, and then some. I understand how you feel.

I lost count of my service center visits, but it was north of 50, from every door handle being replaced MULTIPLE times, to the rear motor being replaced due to a high pitched whine, to the battery pack being replaced not because of any battery issue per se, but it had a "ground fault" which prevented it from charging.. these where all issues in the first 4 years, under warranty and extended warranty (that I bought), keep in mind this vehicle was $89,500 when I bought it. Then more fun ensued when the PTC heater stopped working, and I had to PAY to have that faulty design part replaced, as it took out the HV converter and a wiring harness as well, $5,000 more kaching.. I finally traded it in in August of 2025 (12 years later), with 137K miles on it, with a failing HV battery (it actually would not start at the Tesla Service center when I dropped it off and "cleared" it by factory reseting it).
I received $4,700 for it in trade, that is pitiful, but its what happens to old Teslas. I did have free lifetime SuperCharging and free lifetime connectivity on it, which is why I hung on for so long.
There was no FSD back then, in fact it only had 1 camera, the backup camera for a rear view

I took delivery of my 2025 Dual Motor Cybertruck, so far, knock on wood, I have not had any major issues. Let's hope it continues. Good luck on your new vehicle

Mitch

P.S. Let me add, that "back then" (2013-2016 or so), Tesla treated their customers like kings, they would always provide a loaner, usually wash the exterior and detail/vacum the interior, provide snacks/lunch (they still do some of those things), but we were treated as "important", I think a lot of that has gone out the window with the higher volume of Teslas now being sold
 
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cybergriz

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True for you, and informative. perhaps not typical? To the people you intend to inform, I also have a message:

I drive an Under 4k vin also. 50k miles and I've had service only for bulletins and the inverter failure. Got a Foundation Series for my loaner both times and put about 1000 miles on the loaner. There's a few creaks and some road noise which is impressive considering how I've beaten the truck. I usually don't hear them anyway because I'm enjoying the amazing sound system. I would do it again a million times, no regrets, never looking back. CT will also be my next vehicle.
 

bg002h

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I totally hear ya. The only luxurious thing about CT is the FSCB price, acceleration, suspension, and FSD. Everything else is shockingly sub-par.

The FSCB is my first new vehicle and in many ways is a massive upgrade from my 2008 Kia Sedona minivan (although CT doesn’t hold a candle to the Sedona when it comes to transporting a 12 ft ladder…you can literally put one in the Sedona and shut the back door).

I’m sure someday I’ll grow up and want a nice driving experience. But I’m at that phase of life still where I’ll take the thrill over the quality…but would I do it again? I don’t know. I feel already a bit like I’ve been there and done that.
 

Speedr

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@CyberSav, it sounds like you just got one that was below average in quality. It happens to all manufacturers their first year.

I really hope you come back here and report on here how it's going. I can't imagine going back to pushing a start button and "routine maintenance" dealership visits again. And driving lol.

Good luck, and like I said, please report back in 13 months...
 

Outdoors

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@CyberSav, it sounds like you just got one that was below average in quality. It happens to all manufacturers their first year.
And some manufacturers in the second year as well.

I read this. Seems pretty spot on to me.

Tesla has not delivered a second, never mind third generation or any of their products, in the entire history of the company. They have no idea how to develop things in generations. They only know how to work like a start-up - make a barely functional prototype and then ship a proof-of-concept alpha to customers and then try to keep running faster than the consequences.

The best Tesla managed to do is a visual refresh of a model - the lowest bar of engineering.
 

nevetsyad

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9 shop visits here. Starting to worry about air suspension, 2x power steering problems, etc. when it's out of warranty, let alone all the little stupid things that keep falling apart on it. Going to get expensive fast.

Tesla offered me $68,800 for my 20K mile dual motor truck, worth 79K new. 10K loss over 20K miles, that seems GREAT!

Thinking about a super efficient, extremely well refined, Model 3. Those fly under the radar and are rarely harassed, nazi saluted, spit on, lit on fire, etc. compared to my experience with Cybertruck. Can't lie and say that isn't a factor.
 


gooshjkc

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I totally understand and honestly, I would be doing the same if I had to take my CB in that many times and especially living that far from the SC. As of right now, my count is 4 since I got it back in the middle of 2024 and they were minor stuff. Planning on keeping it till it won’t run anymore. I used to change vehicles every year (30+, so far). I couldn’t make my mind if I liked the car/SUV that I had until now. My CB has everything I want in a vehicle.
 

freddms

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That's too bad. 31,000 miles. Had a foam liner in a tire come loose - and I had my front camera on the windshield cleaned and re-sealed.

My CT has been flawless other than those two things. I'm actually still on my first set of tires too, expecting at least 35,000 miles which I never expected.

I did have my GPS get messed up while traveling at one point. It fixed itself after a day. Never had the problem again. I'm a little shocked this new of a vehicle, with so much new - that I have not had more problems.
 

beadbassett

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That's too bad. 31,000 miles. Had a foam liner in a tire come loose - and I had my front camera on the windshield cleaned and re-sealed.

My CT has been flawless other than those two things. I'm actually still on my first set of tires too, expecting at least 35,000 miles which I never expected.

I did have my GPS get messed up while traveling at one point. It fixed itself after a day. Never had the problem again. I'm a little shocked this new of a vehicle, with so much new - that I have not had more problems.
A little over 17k miles since 9/2024 and my only service visit has been to get light bar installed 4-5 months ago. I’ve been quite happy since day 1 and most impressed with FSD which I use 85% and increasing. Planning to keep this FSCB for 20-25 years if things continue to go so well.
 

JCERRN

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Im on my 2nd CT. First one was an AWD FS that tesla bought back.

This one has been in service 6 times and for over 30 business days.

I can relate to your experience but i cant really think of another vehicle id want to buy new right now. All the used ones are way over priced, and any one that is reasonably priced has no warranty coverage. Lose lose
 

BlueLightning

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Please-please, create a CARFAX account and login your VIN and all your troubles so some poor soul doesn’t get stuck with your CT lemon.

Good luck with future EV’s! Take care.

Tesla Cybertruck Moving on from Cybertruck IMG_0381
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