Charge Port Replacement Cost?

[Jager]

Anyone have any idea how much it costs to replace the Charge Port in the Cybertruck? And how complex is that service procedure?

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[Cyber AI]

What problem are you having with port. Mine was replaced FOC. I had an issue where charge port cover keeps open and close for no reason. They had to replace and install new one.

 

[mongo]

Anyone have any idea how much it costs to replace the Charge Port in the Cybertruck? And how complex is that service procedure?

The HV part (busbar and connector) is $470 plus an hour of labor https://service.tesla.com/docs/Cybe...UID-8055B3C3-DBB6-434E-AC2D-26B147B72761.html
The door is 0.3 hours of labor and $225 for part https://service.tesla.com/docs/Cybe...UID-FF433CAC-486B-4783-AE82-346E0E5B592B.html

 

[SlegMD]

How did you void your warranty

 

[Jager]

The reason I ask, @Cyber AI and @SlegMD, is that the as-delivered charge port on my Cybertruck takes a great deal of force to insert and remove. My normal procedure is to use both hands (to try and make sure the charge handle remains centered and straight), place my right hip behind my right elbow, and shove forcibly. The charge port groans noticeably under this effort, especially during cold weather. Similar force is required when removing the charge handle.

My Model 3, the one Model Y loaner I was once given, and countless YouTube videos showing charge port insertions, all exhibit easy, gentle insertion/removal of the charge handle.

The Tyco Road (Tysons Corner) Service Center acknowledged the problem during a service visit last summer, but indicated it did not rise to the level of a warranty repair. I'm therefore considering having it replaced on my own dime.

Thanks for the service links, @mongo.

Short video of the current charge port below...

 

[SlegMD]

Ah, that is irregular, I’d make an appointment for them (Tesla SC)to correct it. You are correct that it should be very easy.

 

[Cyber AI]

I took my truck to the same location (Tyco Rd). They were able to replace it without any cost. It doesn't hurt to try to push them to replace the unit.

 

[Jager]

I took my truck to the same location (Tyco Rd). They were able to replace it without any cost. It doesn't hurt to try to push them to replace the unit.

What was your issue?

 

[SlegMD]

Also check your charger inlet isn’t the issue

 

[Cyber AI]

What was your issue?

My issue was strange. Charging panel was keep closing and opening without any reason.

 

[mongo]

The reason I ask, @Cyber AI and @SlegMD, is that the as-delivered charge port on my Cybertruck takes a great deal of force to insert and remove. My normal procedure is to use both hands (to try and make sure the charge handle remains centered and straight), place my right hip behind my right elbow, and shove forcibly. The charge port groans noticeably under this effort, especially during cold weather. Similar force is required when removing the charge handle.

My Model 3, the one Model Y loaner I was once given, and countless YouTube videos showing charge port insertions, all exhibit easy, gentle insertion/removal of the charge handle.

The Tyco Road (Tysons Corner) Service Center acknowledged the problem during a service visit last summer, but indicated it did not rise to the level of a warranty repair. I'm therefore considering having it replaced on my own dime.

Thanks for the service links, @mongo.

Short video of the current charge port below...

Years ago, Tesla had a batch of too tight charge ports, could be a one off issue like that.
Is the charge port door possibly misaligned relative to the port? Maybe compare to your 3.

 

[Jager]

Also check your charger inlet isn’t the issue

Definitely not the charger handle. Works fine in the Model 3 (and the Model Y loaner I once had). And the problem with the Cybertruck exists at every Supercharger I've ever been to.

 

[Jager]

Years ago, Tesla had a batch of too tight charge ports, could be a one off issue like that.
Is the charge port door possibly misaligned relative to the port? Maybe compare to your 3.

Visually, all looks well with the charge port door. No uneven gap or anything like that. My impression is that it simply is a too-tight sample of the plastic charge port itself. Probably just a slightly out-of-spec manufacturing lot. Doubtful if many, since I haven't heard of anyone else with the issue.

 

[That Beast Mode]

She just likes it rough... Service should be able to fix this and break 3 other things for you no problem and free of charge.

 

[PungoteagueDave]

That’s what she said…

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