6 months free supercharging ended early?

[Charles Reece]

I purchased my CT 11/27/24 and thought it came with 6 months of free supercharging. Now after just 3 months of free supercharging, I am being charged when I use a supercharger. What is the best email/phone # for Tesla to try and get an answer? Maybe it only came with 3 months free supercharging?

 

[not_elon_]

Haha they’re like eBay and Uber, intentionally no easy connection to customer service.

 

[Gigahorse]

Haha they’re like eBay and Uber, intentionally no easy connection to customer service.

When you put in an order they give you a sales advisor so they can make sure to streamline delivery before the end of the quarter and get your money efficiently. After that, good luck

 

[REM]

I purchased my CT 11/27/24 and thought it came with 6 months of free supercharging. Now after just 3 months of free supercharging, I am being charged when I use a supercharger. What is the best email/phone # for Tesla to try and get an answer? Maybe it only came with 3 months free supercharging?

Do you have something in writing that says 6 months of free supercharging?

 

[Cyber Man]

It’s 3 months supercharging. I rarely used it but this weekend for the first time I had to use it to charge till 80%. I saw $40 charged on the credit card. My 3 months expired last Friday! Incredible timing! ?‍?