JPfromTCE
Member
- First Name
- Jordan
- Joined
- May 11, 2024
- Threads
- 1
- Messages
- 23
- Reaction score
- 32
- Location
- Metro Detroit
- Vehicles
- 24 AWD CT, 23 GMC Sierra
- Occupation
- Electrical Contractor
- Thread starter
- #1
It’s just sitting in my driveway locked and unresponsive. Doesn’t read the phone key and it doesn’t read the key card. Can’t unlock, can’t open tailgate, can’t do anything. I deleted the app and redownloaded and I can’t sync the phone key to the truck anymore either. I am unable to even ask a question in the tesla app and it keeps saying “problem occurred try again later”
Any advice?
UPDATE: I jumped started the truck. It is showing the slightest sign of life, door light is lit, nothing else. After waiting a few minutes like the manual states, it is still completely unresponsive though.
UPDATE #2: Truck was towed to service center on Friday 5/24. It doesn’t appear anyone looked at it over the weekend (it was a holiday so it was expected). Today, I was informed that the super manifold needs to be replaced and my truck will be ready for pickup on Friday 5/31.
UPDATE #3: I head to the SC at 5pm today as that was the scheduled pickup time. I had conversed via messaging in the app this morning about coming early at 4:30 but couldnt make it. I called ahead when I was halfway there to tell them my eta is 5pm and to kindly wait just a minute on my arrival as I need my physical card key in their possession because my phone is not synced. (Didn’t have time to stop home and get my spare card key).
The service manager on the phone acted shocked I was on my way. Informed me the vehicle is not ready. Had no information why my truck was not ready and told me to come back Monday at 5pm.
I then asked if he had a model x available as a loaner. (I had spoke with them on tuesday of this week and informed them I will need a loaner if the repair goes past Friday and I need a vehicle that can accommodate 3 car seats, the model Y, 3, & S cannot accommodate and I would need an X. I was told that would be no issue whatsoever) Of course, I was offered a model 3 and there were no model x’s available and there was no shot at one ever being available.
To their credit. The SC offered to reimburse me if I rented a vehicle from a third party. Still pretty disappointed overall. I have no idea if my truck will actually be ready Monday as I dont know if more problems have surfaced, the repair didn’t remedy the issues, or really why the truck wasn‘t ready today .
Any advice?
UPDATE: I jumped started the truck. It is showing the slightest sign of life, door light is lit, nothing else. After waiting a few minutes like the manual states, it is still completely unresponsive though.
UPDATE #2: Truck was towed to service center on Friday 5/24. It doesn’t appear anyone looked at it over the weekend (it was a holiday so it was expected). Today, I was informed that the super manifold needs to be replaced and my truck will be ready for pickup on Friday 5/31.
UPDATE #3: I head to the SC at 5pm today as that was the scheduled pickup time. I had conversed via messaging in the app this morning about coming early at 4:30 but couldnt make it. I called ahead when I was halfway there to tell them my eta is 5pm and to kindly wait just a minute on my arrival as I need my physical card key in their possession because my phone is not synced. (Didn’t have time to stop home and get my spare card key).
The service manager on the phone acted shocked I was on my way. Informed me the vehicle is not ready. Had no information why my truck was not ready and told me to come back Monday at 5pm.
I then asked if he had a model x available as a loaner. (I had spoke with them on tuesday of this week and informed them I will need a loaner if the repair goes past Friday and I need a vehicle that can accommodate 3 car seats, the model Y, 3, & S cannot accommodate and I would need an X. I was told that would be no issue whatsoever) Of course, I was offered a model 3 and there were no model x’s available and there was no shot at one ever being available.
To their credit. The SC offered to reimburse me if I rented a vehicle from a third party. Still pretty disappointed overall. I have no idea if my truck will actually be ready Monday as I dont know if more problems have surfaced, the repair didn’t remedy the issues, or really why the truck wasn‘t ready today .
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