Tailgate assist fail

[Swalltr]

have scheduled maintenance for repair of the tailgate assist. The assisted tailgate lowering just stopped working.

 

[JCERRN]

What do you mean it failed?

 

[Swalltr]

It doesn't work.

 

[JCERRN]

It doesn't work.

do you mean your tailgate wont open or it just falls down when you push the button?

 

[Swalltr]

It just falls down when you push the button

 

[mongo]

It just falls down when you push the button

Sounds like either the torsion rod (part 9) or strut damper (part 7).

https://epc.tesla.com/en-US/catalog...60a0-4e94-b49a-7e0f79f4cfaa?part=1857016-00-A

Strut access:
https://service.tesla.com/docs/Cybe...UID-19C43AF3-E8DB-415D-8CA1-9F9E782615AD.html

 

[Klis]

Sounds like either the torsion rod (part 9) or strut damper (part 7).

https://epc.tesla.com/en-US/catalog...60a0-4e94-b49a-7e0f79f4cfaa?part=1857016-00-A

Strut access:
https://service.tesla.com/docs/Cybe...UID-19C43AF3-E8DB-415D-8CA1-9F9E782615AD.html

Do you believe either one of these 2 parts could also be a culprit for making the tailgate feel like its 200 lbs when trying to close it?

I was rear-ednded and after all the repairs, I need to "lift with my knees" to be able to close it. Its HEAVY!

 

[mongo]

Do you believe either one of these 2 parts could also be a culprit for making the tailgate feel like its 200 lbs when trying to close it?

I was rear-ednded and after all the repairs, I need to "lift with my knees" to be able to close it. Its HEAVY!

Yeah, the torsion rod is probably not installed properly. I think the struts are mostly dampers.

 

[Klis]

Yeah, the torsion rod is probably not installed properly. I think the struts are mostly dampers.

Called collision center; they'll take a look. I'll report back.

 

[Klis]

Yeah, the torsion rod is probably not installed properly. I think the struts are mostly dampers.

Torsion rod was not slotted in properly. Tesla Collison made the simple adjustment. Now I can close my tailgate without it feeling so heavy.

 

[mongo]

Torsion rod was not slotted in properly. Tesla Collison made the simple adjustment. Now I can close my tailgate without it feeling so heavy.

Woot! Thanks for passing along the great news!