Recall re-glue panels

[desibeast]

I wonder when they began installing the new design at the factory? I'm not sure what my manufacturing date was, but I took delivery in the first week of December. I was at the SC on Tuesday this week (delaminated tailgate!) and asked where I was on the cantrail recall. They looked at my file and told me it wasn't showing as needed. That implied mine was fine, which I thought was odd. I had understood that the problem existed until only very recently?

Well… this notice from NHTSA says “inner around March 21,2025 the fix should be done in the factory.

 

[BrockN]

Well… this notice from NHTSA says “inner around March 21,2025 the fix should be done in the factory.

That fits with my recollection of 'recently'. So maybe my VIN simply hasn't come up on the list yet - they're probably starting at the beginning of production and moving forward. I'll have to keep an eye on this because Tesla service doesn't seem to think my truck is included...

 

[RustyLopez]

I think you can look up the status by VIN on NHTSA’s web site.

 

[furso]

It’s a challenge to speak to anyone at Tesla since they refuse to answer their phone!

 

[furso]

Good luck getting a person to speak to about anything Tesla related.

 

[ShockAuto]

I wonder when they began installing the new design at the factory? I'm not sure what my manufacturing date was, but I took delivery in the first week of December. I was at the SC on Tuesday this week (delaminated tailgate!) and asked where I was on the cantrail recall. They looked at my file and told me it wasn't showing as needed. That implied mine was fine, which I thought was odd. I had understood that the problem existed until only very recently?

Around mid march they started putting the new cantrails on new trucks at the factory and I at least hope also changed the glue on all the other panels as well since almost everyones tailgate at some point delaminates and even more panels if you are in the cold

 

[EVFan]

It’s a challenge to speak to anyone at Tesla since they refuse to answer their phone!

Message them in the app

 

[AverageLogic]

My left rear black plus panel flew off during a road trip. Replacement took a few hours at the local Tesla service.