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Tesla Service Center & Expectations

JMIA

Member
First Name
Justin
Joined
May 26, 2025
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Miami, FL
Vehicles
2024 Cybertruck AWD
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I dropped off my Cybertruck on Tuesday, 06/17/25, for its initial service (clicking noise in the steering, scratches on the frunk, etc.). I was originally told it would be ready by 06/20/25. Today, that date was pushed back to 06/23/25.

What’s frustrating is that the app shows zero progress—it’s as if the vehicle hasn’t even been touched yet.

Is it typical for Tesla service to take this long without providing any status updates?

I needed the truck this weekend for towing and now have to cancel plans, which has already cost me both time and money. Has anyone had success getting Tesla to offer any form of compensation or goodwill for service delays like this?

Tesla Roadster 2nd gen Tesla Service Center & Expectations IMG_4308


Tesla Roadster 2nd gen Tesla Service Center & Expectations IMG_4309


Tesla Roadster 2nd gen Tesla Service Center & Expectations IMG_4310


Tesla Roadster 2nd gen Tesla Service Center & Expectations IMG_4311
 

BlueLightning

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Thomas
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Mar 4, 2024
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Oklahoma
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Model Y, Yukon, GM 1500, Tacoma, and Road King
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Retired USA, Army
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Why two separate forum posts?
 
 
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