service center

I took my truck in to get tires rotated, water in vault (slat/reroute), and phone overheating (replacing with v5 phone charger). All went well, up until they went to "updated the firmware for the charger". At which point, the firmware failed, locked the tech's out of the vehicle completely...

Hi I think this as a word of warning to not have anything in your truck when you take it to the service center. I took it in to get the light bar installed, I had a Milwaukee air compressor in the frunk and when I got it back the battery was missing from it. I messaged the service center and...

My Cybertruck is my primary and only vehicle. The inverter recall poses a serious risk, especially when driving on highways. The soonest I can get a service appointment is 2 months out at any Tesla Dealer in South Florida not to mention that with Tesla’s track record, it may be a few more weeks...

I have to say, if you read posts in this forum, and god forbid Reddit, you would think the Service Center experience is a total shitshow, but maybe that's not the case. From scheduling, to drop-off, loaner, repair and pick up every step of the process has been flawless and well communicated...

Hey guys, Posting here looking for a Hail Mary, or a logical response. Been off social media and honestly created this because of how passionate, I am about my truck. I’m just looking for advice or any support you can provide (corporate connection/advice etc). Just for context I’m in SoCal...

Like most of us, I got the "your wheel covers are ready for pick up" email, but missed the part about setting up a service appointment to pick them up. I live around 90 miles from Austin, but my daughter goes to UT and was coming home for the weekend. I asked her to stop by and pick them up for...

I’m hoping I’m not alone on this one. But recently my Cybertruck started to make a buzzing/broken motor noise. Almost like a broken blower motor for the A/C. Odd enough I’ve gone through some basic testing, with the A/C on, with it off, with just the seat coolers, etc. It seems to be a constant...

I submitted a repair request for a few minor issues (body panel alignment, frunk seals, tail gate alignment, polishing scuff on front bumper from factory/delivery, etc), on March 1 but it's still "In review". When I made the request, the app told me a service date of March 7 (today). I messaged...