service center

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I took my truck in to get tires rotated, water in vault (slat/reroute), and phone overheating (replacing with v5 phone charger). All went well, up until they went to "updated the firmware for the charger". At which point, the firmware failed, locked the tech's out of the vehicle completely...

Hi I think this as a word of warning to not have anything in your truck when you take it to the service center. I took it in to get the light bar installed, I had a Milwaukee air compressor in the frunk and when I got it back the battery was missing from it. I messaged the service center and...

Hi I think this as a word of warning to not have anything in your truck when you take it to the service center. I took it in to get the light bar installed, I had a Milwaukee air compressor in the frunk and when I got it back the battery was missing from it. I messaged the service center and...

I’m curious about everyone’s experience with Cybertruck reliability. Please vote and share your mileage to help us understand how these trucks are holding up!

I just got my delivery date, but they were uncompromising on location so I have to travel 160+miles vs the 20mi to my nearest location. -_- Since it's a long way to uber or ask a friend to drop me off then drive back separately, I was planning to take a train. The big downside is if I run...

My Cybertruck is my primary and only vehicle. The inverter recall poses a serious risk, especially when driving on highways. The soonest I can get a service appointment is 2 months out at any Tesla Dealer in South Florida not to mention that with Tesla’s track record, it may be a few more weeks...

I have to say, if you read posts in this forum, and god forbid Reddit, you would think the Service Center experience is a total shitshow, but maybe that's not the case. From scheduling, to drop-off, loaner, repair and pick up every step of the process has been flawless and well communicated...

Hey guys, Posting here looking for a Hail Mary, or a logical response. Been off social media and honestly created this because of how passionate, I am about my truck. I’m just looking for advice or any support you can provide (corporate connection/advice etc). Just for context I’m in SoCal...

Recently I took my cybertruck in for a service appointment to fix wiggly/loose tailgait when closed and the charge port was making a loud clicking noise every time it opened. It turned out there were about 13 other bulletins they needed to address, one of which was to replace the bed side...

Like most of us, I got the "your wheel covers are ready for pick up" email, but missed the part about setting up a service appointment to pick them up. I live around 90 miles from Austin, but my daughter goes to UT and was coming home for the weekend. I asked her to stop by and pick them up for...

I’m hoping I’m not alone on this one. But recently my Cybertruck started to make a buzzing/broken motor noise. Almost like a broken blower motor for the A/C. Odd enough I’ve gone through some basic testing, with the A/C on, with it off, with just the seat coolers, etc. It seems to be a constant...

I have owned Teslas since 2013–I have been through the entire SEXY line and now I am waiting on my cybertruck. I have never been more frustrated with Tesla—I have a VIN, I paid last week and the service center has gone dark (Mt Kisco). They have stopped picking up the phone or returning...

I submitted a repair request for a few minor issues (body panel alignment, frunk seals, tail gate alignment, polishing scuff on front bumper from factory/delivery, etc), on March 1 but it's still "In review". When I made the request, the app told me a service date of March 7 (today). I messaged...

For those who have set their delivery dates and/or picked up your FS CT, we're you able to select any delivery center you wanted or was is selected for you? I am trying to pick it up at an Austin service center instead of one in my state.