Update on this issue: It took them two weeks, flying engineers in from Texas to diagnose for two days, and a complete disassembly (their words) to find and correct the issue. The issue: Two separate connecting/communication pins between the front and rear body controllers were...
I got a 4-year-old model 3 with a giant fleet decal on the windshield as a loaner. The issue is that once you get in the business of making trucks, unless you provide a truck as a loaner, you can't provide a like-for-like loaner. I already have a Model X- but I bought a truck to do truck stuff.
I think I agree with you. But my complaint is that Tesla doesn't seem to be acting like this is that one in a thousand edge case. If it was a one in a thousand edge case- I would expect a bit more urgency and proactive communication. I don't feel entitled to anything more than an ownership...
Yeah. I think I agree mostly with that sentiment. Typically, in similar situations, I'm the more permissive/passive person, while the company tries to bend over backwards to accommodate me as the customer. If Tesla were to approach these problems with more urgency and concern, I think I would be...
Disclaimer: I'm not a Tesla hater. This is our third Tesla and we have had generally positive experiences with Tesla service for the most part.
A couple weeks ago I posted this thread, describing the issues that I ultimately brought it in to our service center for.
I dropped the truck off on...
This started Friday morning, curiously, during a colder-than-normal snap, and following a Software Update. I've started receiving "High Voltage System Error Detected - Vehicle May Not Restart"- but only during moderate to strong regen braking and/or accelerating. If I baby the car, I can keep...
It's very similar. The only difference was I was shocked at how much I had to turn the steering wheel just to make a small turn. It makes me truly appreciate how much steer-by-wire is the future of steering in all cars.
We only have one charger at home- so this morning I went out to move our Model X out of the garage so we can charge the Cybertruck. In the 6 days since taking delivery, I've only driven the CT- and this was my first time driving a non-CT since then. My brain has already re-wired itself and...